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Texas.Net Helpdesk

Here is our Web Helpdesk section, containing setup documents, upgrade instructions, and answers to several common questions.

If you are a Texas.Net customer, you may already know about the great online support these pages provide. If you have not yet signed up for Texas.Net service, you can get an online glimpse of our award winning tech support.

If you wish to contact our Technical Support department, you can either try our online E-mail form or look in our Contact Info section for phone numbers in your area.

General Settings

These are common server, login name, and port settings that can be used in your mail, news, web, and IRC programs. If you need dial-in number, we have them all listed on our Contact Info page.

Changing Your Dialup Number

Texas.Net has added a lot of new lines lately, and some of them have brand new dialup phone numbers. Here are instructions on how to change your dialup number in Windows 95, Windows 98, Windows NT, and Macintosh. A listing of all our dialup numbers can be found on our Contact Info page.

Windows 98/95 Dialup Setup

As the name implies, here's our information on connecting Windows 98/95 to the Internet. These are the same documents that we use in our Start-up Kits, so if you've recently installed Windows 98/95 or are getting ready to, these documents should be just what you need.

Windows NT 4.0 Dialup Setup

These instructions will help you set up Windows NT 4.0 to dial up and use your Texas.Net connection. You will need your Windows NT installation CD to install the Remote Access Server and the Networking protocols necessary for your connection.

Macintosh Dialup Setup

With all the changes going on to the MacOS these days, it can be hard to keep track of everything. Should you use OpenTransport or MacTCP? Should you use ConfigPPP or FreePPP? Here, we provide instructions to install and configure the correct software for your Macintosh.

Other Operating Systems Setup

Here you'll find instructions for other operating systems such as Windows 3.x, Windows NT 3.51, and Linux. Our technical support staff can offer only the most limited support on these operating systems, but we are confident you will find this information useful in getting connnected to Texas.Net.

Internet Software

Here you can download popular internet software, absolutely free. We have included setup instructions, so you can be browsing the net and using email in a matter of minutes.

Email Setup

These are the setup instructions for the most popular email programs in use today, including Microsoft Outlook Express, Netscape Messenger, and Eudora Lite.

Usenet News Setup

All Texas.Net accounts include a free account with Giganews. Here are instructions on setting up several news reading programs, so in a matter of a few minutes you can be enjoying this premiere Usenet news service.

Web Page Setup

The web is the reason most new users want to get on the Internet. Find out how to set up your own personal web page and learn about some of the features that are available for Texas.Net customers.

Modem Help

Here are some references to assist you in getting the best performance possible from your modem and your Texas.Net connection. Included are links to information and upgrades for several popular modem brands.

Frequently Asked Questions

This is a list of commonly asked (and answered) questions that our Technical Support department receives daily. Many of these questions have simple answers that are easily understood.

If you can't find the answers you're looking for here or you have a suggestion for something that needs to be added to this documentation, please feel free to send a message to our Technical Support staff.

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